PRIVACY STATEMENT
The Privacy Act 1988 requires entities bound by the Australian Privacy Principles to have a privacy policy. We collect, hold, use and disclose personal information to carry out business functions or activities. These functions and activities include:
- promoting and marketing Stayin Group network;
- providing information to vendors, purchasers and the public on real estate and related areas;
- advertising properties listed with Stayin Group;
- establishing training programs, seminars and conferences for Stayin Group Members; and
- undertaking activities in support of our functions and activities including human resources, corporate administration, property management and public relations activities.
COLLECTION OF YOUR PERSONAL INFORMATION
When we refer to personal information, we mean information from which your identity is reasonably apparent. This information may include information or an opinion about you. The personal information we hold about you may also include credit information. At all times we try to only collect the information we need for the particular functions or activities we are carrying out.
Each time you contact us, you may provide us with personal information about yourself or others that we need to use to provide you with our services. The main way we collect personal information about you is when you give it to us, for example when you:
- complete forms, applications or surveys;
- contact us to ask for information;
- participate in forums on our website; or
- otherwise specifically provide us with your personal information.
We will only use or disclose your personal information for the primary purpose of our business or purposes related to our business activities. The primary purpose of our business includes, but is not limited to:
- marketing accommodation goods or services;
- marketing Stayin Group Members;
- marketing Stayin Group Network; and
- providing further information about our services.
You may provide personal information to us to receive information about products or services offered through this website, to purchase such products and services, to receive newsletters or become involved in promotions or other initiatives commenced by us. This personal information may include details such as your name, age, gender, contact information, products and services you are interested in or require more information about. If you purchase or request products and services from us, we may also request your preferences for receiving further marketing or promotional material.
We require some of this information to provide services to you, as indicated by mandatory fields on some forms. For non-mandatory fields, the choice of how much information you provide to us is yours. We seek this information to process your request for information and provide that information to you, to improve the quality of our products and services and to assist you to determine which products and services best meet your needs.
COLLECTING THROUGH OUR WEBSITE
We may also collect and store information about your visit to this website, including:
- the name of the domain from which you accessed the internet;
- the date and time you accessed the website;
- the internet address of the website from which you linked directly to the website; and
- the pages you accessed while visiting the website
This information does not in itself identify individuals and is used to measure the number of visitors to the website and how it was navigated. This information assists us to make the website more useful to you.
We also collect information from subscribers (persons registering their details with us through the website) or website visitors for the purpose of improving our quality and effectiveness and to provide you with information. We welcome feedback from you about all aspects of this website. We store feedback that users send to us. This feedback is used to administer and refine our service. We may also use the information to improve or promote this site. We will not publish your name in connection with any information you provide without your permission.
If you do not provide us with your personal information, some enhanced services, like the right to access our property guides, will be unavailable to you. If you do provide us with your personal information, we will protect it in accordance with the Australian Privacy Principles.
SOCIAL NETWORKING SERVICE
We use social networking services such as Twitter, Facebook, Instagram and YouTube to communicate with the public. When you communicate with us using these services, we may collect your personal information, but we only use it to help us to communicate with you and the public. The social networking service will also handle your personal information for its own purposes. These sites have their own privacy policies.
PERSONAL INFORMATION
Stayin Group will not use or disclose personal information about an individual other than for its original (primary) purpose. The use or disclosure of the information for another purpose (secondary purpose) is not permitted unless the person has consented to its use or disclosure for that other purpose.
DATA SECURITY
Stayin Group will take reasonable care to ensure that the personal information it collects, uses or discloses is accurate, complete and up to date. We will take reasonable steps to protect any personal information it holds from misuse and loss and from unauthorised access, modification or disclosure. If the information is no longer needed, it will be destroyed or permanently de-identified.
HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information to deliver services you have requested (for example, responding to an inquiry for information concerning a property).
We may also use your personal information to send you periodic mailings containing information on new services and upcoming events that may interest you. If at any stage you decide that you do not wish to receive such material, please let us know by following the Opt-Out procedure below and we will ensure that your name is removed from our contact list.
Also, the use or disclosure of the information for another purpose (secondary purpose) is not permitted unless the person has consented to its use or disclosure for that other purpose.
DIRECT MARKING
From time to time we may use your personal information to provide you with current information about accommodation, offers you may find of interest, changes to our organisation, or new products or services being offered by us or any company with whom we are associated.
If you do not wish to receive marketing information, you may at any time decline to receive such information by contacting us.
If the direct marketing is by email you may also use the unsubscribe function. We will not charge you for giving effect to your request and will take all reasonable steps to meet your request at the earliest possible opportunity.
COPY RIGHT
All material available from Stayin Group’s website is copyright material under the ownership of Stayin Group. Aside from fair dealing permitted by the Copyright Act 1968, visitors are granted permission to download or display this website’s material for private purposes only, in keeping that they abide with the disclaimer above. For use of copyright material beyond privacy or research purposes, a written expression of the request of permission must be sought from Stayin Group. If given, permission will be subject to the requirement that the copyright owner’s name and interest in the material be acknowledged when the material is reproduced or quoted, in whole or in part.